Salesforce Exit Strategy:
Why Leading Businesses are moving to Dynamics 365
95 percent of Salesforce functionality is achievable through alternative vendors at fractions of the cost
95%
43%
43 percent of Salesforce customers felt Salesforce is more concerned with its own success as a company than the success of its customers
Integration
Dynamics 365 is often seen as easier to use since it’s fully integrated with Microsoft 365, allowing seamless data sync and built-in business apps. Salesforce, by contrast, relies heavily on third-party add-ons that can be costly and complex to set up.
Artificial Intelligence & Agentic
Dynamics365 outperforms Salesforce in artificial intelligence, with its advanced AI (Copilot), new agents, machine learning, and deep Power BI integration. It provides a stronger edge in productivity and decision-making.
Familiarity and ease of adoption
Dynamics 365 benefits from being part of the broader Microsoft ecosystem of solutions, used daily by 1.5 billion people. Salesforce, meanwhile, is a standalone cloud-based CRM platform trusted by over 150,000 companies.
Cost
Both platforms deliver strong functionality and satisfaction, but Dynamics 365 clearly wins on value—offering deep integration with Microsoft tools and leading CRM capabilities with AI-embedded technology at a lower cost.
Salesforce to Dynamics 365 Migration
Alithya Acceleration Tool:
95%+ reduction in manual mapping
Automated setup of custom tables and fields
Seamless user experience and productivity boost
Full coverage of data and configuration
Deep integration with Power Platform and Azure
Lower migration costs through automation
Our acceleration tool provides a fast, automated Salesforce to Dynamics 365 Migration
Why Alithya
Choosing a CRM is only part of the journey—the real difference comes from who implements it. With over 25 years of Microsoft expertise and multiple Partner of the Year awards, Alithya brings a proven methodology that streamlines Dynamics 365 adoption.
We work with you to define the outcomes that matter most and ensure you achieve them quickly and effectively.
If you would like to learn more about how other businesses have benefited by working with Alithya to implement Microsoft Dynamics 365 into their organizations, or if you would like more information about how Alithya can help your organization:
Contact us!
