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Healthcare Survey Report and Analysis

2025

Key findings

For almost three decades, Alithya has been at the forefront of helping healthcare payers and providers digitally transform their operations. Each year, we conduct a survey to gauge the pulse of the healthcare sector, providing insight into the most pressing IT priorities and emerging trends. Healthcare organizations rely on Alithya’s expertise to address technology challenges across the entire ecosystem, from health systems to claims management.

among challenges for healthcare organizations in 2025, identified by 60% of Alithya survey respondents. This is an increase from its second-place ranking in 2024.

Cybersecurity threats have climbed to the #1 spot

of survey respondents are implementing cost-cutting measures to help manage surging healthcare costs. 

is optimistic, with AI and digital innovation poised to drive meaningful improvements in patient care, operational efficiency, and long-term growth, even as challenges like workforce shortages and data privacy persist. 

This report offers essential insights into how healthcare leaders can harness technology to navigate complexity, meet rising expectations, and shape a more resilient, future-ready healthcare system. 

59%

Service line expansion and diversification

are becoming increasingly important for healthcare systems looking to improve patient care and outcomes while staying competitive and responsive to change.

2025 Healthcare Survey Report

Patient engagement and satisfaction are key topics healthcare is focused on. 

What are your top three focus area to drive this initiative?

What is the key barrier you face when adopting emerging technologies?

The Outlook for healthcare leaders in 2025,

The key findings are drawn from healthcare organizations' responses to questions such as:

Read the full report to uncover more insights from healthcare respondents.